Privacy
Effective Date: July 14, 2025
This Privacy Policy outlines how Kachia Global Commerce Agency LLP (“we”, “our”, or “us”) collects, uses, shares, and protects your personal information when you interact with our website, services, or communication channels.
1. Information We Collect
We collect the following types of data:- Contact Information: Name, email, phone number, company details.
- Business Inquiry Data: Product interests, message content, region preferences.
- Website Usage Data: IP address, browser type, device identifiers, referring URLs.
- Marketing Interaction: Engagement with newsletters, forms, and social media.
2. How We Use Your Information
We use the collected data to:- Respond to inquiries and follow up on service interest.
- Provide marketing materials and promotional offers (with consent).
- Improve our website performance and user experience.
- Maintain internal records and conduct basic analytics.
3. Legal Basis for Processing
We process your data under one or more of the following grounds:- Your consent (e.g., via contact form).
- Contractual necessity (e.g., pre-sale inquiries).
- Legitimate interest in marketing, sales, or improvement of services.
- Compliance with legal obligations.
4. Sharing of Information
We do not sell your personal data. We may share information with:- Internal team members or contractors under confidentiality.
- Third-party service providers (email, analytics, CRM) as necessary.
- Authorities or legal entities if required by law.
5. Data Security
We employ commercially reasonable security practices to protect your information. While no method is completely secure, we aim to prevent unauthorized access, misuse, or disclosure.6. Data Retention
We retain personal data only for as long as needed to fulfill the purposes for which it was collected or as required by law.7. Your Rights
Depending on your jurisdiction, you may have rights to:- Access, correct, or delete your data.
- Withdraw consent at any time.
- Object to processing for marketing.
- Request data portability.